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OUR GOOGLE & YELP REVIEWS
What Our Customers Are Saying
Pam G.2025-02-05 We wanted to replace our small porch wood railing with aluminum. All we knew was that we wanted a horizontal design. We were not even sure what size railing or how large the spacing between should be. Yael came to our house. She was phenomenal in her ability to help us design "the look" we wanted. Even the color we selected with her help is perfect. She was incredibly patient, helpful, knowledgeable and professional! Soon thereafter, another terrific employee came to take measurements. He was incredibly proficient and exacting. We appreciated that he asked us for our opinion when there were small detail options. Today our railing was installed! The two young men who did the work were excellent! They were efficient, neat and professional. We are sorry that we do not have the names of the people who did the work. They all truly deserve commendations! We are VERY satisfied with Mulholland Brand company and will definitely recommend them. Ya-li Lily L.2025-02-04 For our home. We love the product and the incredible professional company service. The gate and fence was designed and installed to our house during the covid period back in 2021, 2022. In 2024, upon request, the team returned to us for maintenance. They not only to repainted but also retouching some of areas that were faded because of the direct sunlight and eventually making the fences and gate looking completely NEW. We appreciate very much about the company service and defiantly a FIVE STAR recommendation. Tim C.2025-01-28 Anton was great, fast, clean and proffessional. His team was on time and polite with a quality installation. Debs H.2025-01-24 +1 star (products): looks absolutely phenomenal. +1 star (installers): both were wonderful, so I gave them $100 tip. -3 stars (customer service): disappointing, unfortunately. Check it out yourself...photos attached. -10/11/24: David contacted me on the same day after I reached out expressing interest in their products. -10/20/24: I met with Arno and decided that day to go with their company and approved the project; 1st payment made. -10/24/24: measurements were taken and I requested they send me the specs so I can provide approval; 2nd payment made. -November: no communication received. -12/04/24: I finally texted Arno requesting an update since I haven't received communication for over 30 days. Arno immediately calls me to apologize and said he thought he sent me the final specs (he did not). He texts me the specs and I approved; install appointment scheduled for 12/19/24. -12/19/24: all products installed (2 pedestrian gates, wall topper, window rail). I was told by the installers that 1 of the glass panels for my gate broke during transit so they'll need to return to install. I sent Arno a text and relayed that update. Arno responded saying he will contact me to schedule return date. I'm not even going to get into his response to the obvious dent (see photo of texts). -01/23/25: I received an email for collections for final payment. I responded that the project was incomplete due to missing glass panel and attached the texts with Arno on 12/19/24. No response received. Later, my guard gate notifies me that installers were attempting to enter my community to install the panel. Unfortunately I had to deny their entry, as no one was home, nor was I contacted to confirm an appointment. I forwarded the entire email thread to David. Again, no response...and panel is still missing. Very unfortunate that I have to agree with the concerns made on some of the reviews. I'm counting the days until I receive a response so my project can finally be completed...and they can get paid. My neighbors loved their gates and asked for a contact, which I provided. I've since shared this overall experience with them. No doubt their products look amazing, but the core of their business, their customer service, is disappointing. Larry P.2025-01-22 A Mulholland Brand custom aluminum and glass security gate was installed at our home in 2020. It was designed to match our existing garage door (which it did perfectly). EVERYONE I dealt with at Mulholland was very professional and pleasant to work with. The high-quality gate was designed and installed in a timely manner with a competitive price. Over time the wall supporting the gate settled a bit so the gate didn't remain latched in windy conditions. Even though the gate was beyond the warranty period, Mulholland agreed to make it right at no charge. They took the gate back to their shop where they rebuilt it with new powder coating. The gate once again works great. They provided such extraordinay service for both the orginal design and installation and the above and beyond way they fixed a problem. Needless to say I am forever grateful to Mulholland, truly a class act!!! As their fan for life, I couldn't more highly recommend them to others. Gratefully, Larry P. Viktor F.2025-01-15 Damaged the wall while installing the gate and refused to fix it. I contacted them repeatedly, they never returned my calls or texts. Finally I talked to a person who asked me to send pictures. I did and never heard back. Again my texts were ignored. Finally I get to talk to another person who took my message for the person I sent pictures to. After some time another person called to tell me that they would not fix my wall. Mike S.2024-12-22 I purchased 2 beautiful aluminum and glass gates for both sides of my home. I was completely impressed by Mulholland brand quality, professionalism and customer service. Ask for Arno as he made the experience easy and seamless. They installed them in one day like they said! Anat B.2024-12-19 Great company with beautiful quality products. I purchased 3 fences plus gates. I received many compliments for these wood like fences. Einat was my salesperson,she provided great service, always replied back to me. I recently had a problem with one of the locks Miguel came and fixed it. Provided great service. I highly recommend their products. Angie W.2024-12-17 Mulholland Brand is an exceptional company. I called them a few weeks ago and asked the gentleman on the phone some questions about their product lines. They had the styles and materials that I wanted. Two days later a representative, Yael, came to my house. She spent over 2 hours going over the designs, measurements and all the details the gate and balconies would require. She was able to give me a quote at the initial meeting. I agreed to the quote, and a few days later another representative of Mulholland Brand, Haroot (forgive me if I misspelled his name) came to my house to finalize the details and measure once again. Two weeks later my gate and balconies were ready to be installed. Gustavo and Rodrigo arrived at 9:00 and worked tirelessly throughout the day. They removed the old gate and railings and installed the new ones. The entire process, from start to finish, was seamless. They are a top notch company. I wish more businesses were run in such an amazing way. Greg W.2024-12-05 I had searched many gate companies and eventually narrowed my choices to companies that made welded aluminum gates. This is because my property is located about a mile from So Cal beaches and I am well aware how damaging the marine environment can be. Initially, I thought Mulholland Brand gates were expensive but then other quotes came in higher, primarily because they were custom projects. Mulholland is the only company I could find that specializes in marine grade aluminum gates that targets So Cal beach communities. They found this niche over time and now they have a good target market to serve. I visited the factory and was treated very professionally and my sales rep was very patient. My order was done in a timely manner and perfectly installed. I recommend Mulholland Brand to anyone living on or near the coast who wants a quality welded aluminum gate or fence.Load more